To report Closed Captioning program, issues or concerns, please contact our Captioning Hotline by e-mail or call our captioning coordinator at the phone number below.


Please include information regarding the program, problem or other pertinent information. We will investigate your inquiry within 1 business day.

To submit written issues, complaints or concerns, please contact the following:

Dick Trumbo, Closed Captioning Coordinator
900 Front Street
San Francisco, CA. 94111
Phone: (415) 561-8951

Before submitting a formal complaint we recommend you first contact our captioning hotline so we may attempt to resolve your issue immediately and save you the need for a formal complaint.